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Arriving for Your Show

Seating usually begins 20 minutes before the scheduled showtime.
All seats are assigned, so we recommend arriving early to explore everything Row House and our neighboring businesses have to offer:

  • Bierport (next door): A top-notch selection of local and imported beer, wine, sake, craft sodas, and non-alcoholic beverages.
  • The Repertory Room (underground lounge): A Hollywood-themed space perfect for relaxing with a drink or food before your film.
  • The Lawrenceville Market House (across the street):
    • Grab fresh donuts & coffee at Oliver’s Donuts
    • Visit the Halloween-themed Main Street Diner for pinball, pierogies, milkshakes, and more!
    • Shop at the 8 locally owned retail stores

Refunds & Exchanges

  • No refunds, returns, or exchanges for events or one-time film screenings. Please review your event details carefully before purchasing.
  • Regular Film Screenings: If you cannot attend and notify us at least 48 hours in advance, we can exchange your ticket for a different date or time. No exchanges within 48 hours of showtime.
  • Wrong Location: No refunds for selecting the wrong venue. Please double-check before purchasing.
  • Canceled or Rescheduled Shows: We’ll notify you if your show is canceled or rescheduled. If you can’t attend the new date, we’ll offer an exchange or refund.

 

Definitions

  • Regular Film Screening: A film shown multiple times per week at standard pricing.
  • One-Time Film Screening: A film shown only once, at regular or premium rates.
  • Event: Any screening priced above standard rates, or one that includes special activities, giveaways, or experiences—even if the film is shown multiple times.

Order Processing Fees

Tickets purchased online are subject to a non-refundable per-ticket processing fee.
You can avoid this fee by purchasing tickets in person at Row House Cinema.


Code of Conduct

Row House Cinema is committed to maintaining a safe, respectful, inclusive, and fun environment for all guests.

This Code of Conduct applies to everyone — guests, staff, VIPs, vendors, press, and participants in our online channels.
We reserve the right to remove or ban anyone who violates these standards.

We do not tolerate harassment, including:

  • Intimidation, threats, or physical assault
  • Unwanted sexual attention
  • Hurtful or discriminatory language
  • Bullying or stalking
  • Disruptions during events

Particularly regarding:

  • Race or ethnicity
  • Gender identity or presentation
  • Sex or sexual orientation
  • Disability, medical condition, or pregnancy
  • National origin
  • Age
  • Accents or natural hair
  • Religion
  • Citizenship or legal status

Accessibility

Please read about our venue accessibility here.


Theater Etiquette

Cell Phone Usage

Talking, texting, or phone use during films is strictly prohibited.
Guests who disturb others will be asked to leave without a refund.

Talking During Films

If you’re wondering if talking is allowed — the answer is absolutely not.
We will happily eject and permanently ban anyone who talks during movies.


Other Venue Policies

Late Arrival

Guests arriving more than 10 minutes after the published showtime may be refused entry without refund to avoid disturbing others.

Outside Food & Drinks

No outside food or beverages are allowed inside Row House Cinema.

Smoking & Vaping

Smoking and vaping are not allowed anywhere on the premises.
Violators will be asked to leave without refund.


Newsletter & Email Communications

When you purchase a ticket or sign up for our newsletter, you will be subscribed to our email list.
You can unsubscribe at any time by clicking the link in our emails or by contacting manager@rowhousecinema.com.


Privacy Policy

We take your privacy seriously.
Please review our Privacy Policy and our ticketing partner’s Filmbot Privacy Policy.


✨ Thanks for being part of our community at Row House Cinema! ✨

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